Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. Already have an HP account? Select from the products you own.
To contact support, select from your products. Examples of where to find your product name. Or select your product from popular printers. Need help finding a serial number? Try a keyboard command. Locate your product's information label. If you get the following message when starting up the computer "Failed to create Conexant Audio Factory, the SmartAudio will now exit", follow the instructions in Failed to Create Conexant Audio Factory. There are no specific instructions for installing RealTek drivers.
This video contains general instructions for checking if your drivers are up to date. There are no specific drivers for the Beats audio and speakers built into your laptop, so you need to use the Windows update tool to ensure you have the correct audio drivers. This video contains general instructions for checking if your WIndows 10 drivers are up to date. There are many possible causes of microphone problems, and these basic steps should help resolve the most common ones.
If you're using an external microphone with an app such as Zoom or Mesenger the problem could be due to the headset or the configuration of the app. Resolving Microphone Problems Windows 10, 8 contains detailed steps for solving microphone issues.
If you have an external microphone and still have problems, we recommend visiting the manufacturer's support website. If you're using an app such as Zoom or Skype, you may need to check its audio configuration.
Use the app's help, or go to the relevant support website for more information. For example:. Zoom support. Skype support. Messenger support. Bang and Olufsen provides custom tuning for both built-in speakers and headphones with user-selectable equalization presets and manual sound tuning. Our Virtual Agent can help you with wi-fi, scanning, faxing and other setup issues. Find great tips and helpful solutions from other HP product users. Select a product type for tips on finding your serial number.
Choose a different topic. Welcome to HP audio support You were successfully playing tunes and participating in virtual meetings yesterday, but now you have no sound. How can we help? I need to find an audio driver. I have no sound or my sound is not working. I'm having issues after updating Windows If your HP audio drivers are not working properly, for instance, the driver is missing or outdated, you should also update your audio drivers in your HP laptop to fix the problem.
Many people have resolved the HP audio driver issues with the solutions below:. You can download the HP audio drivers manually from the HP support center or from the audio device manufacturer. Before getting started, you should know clearly the audio device and the operating system information in your HP laptop or notebook.
This method requires time and computer skills. We have other solutions for you. If you have any other Windows driver-related issues, see Windows Driver Solutions section on this site.
Step 1. It will have a safe scan to find out the driver problems. Step 2. Update, Repair, Reboot or Reinstall HP Hardware Drivers for Windows 10 In the scan result, you can see all hardware drivers, including the ones need repairing, updating, rebooting, reinstalling, etc. Step 3.
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