It is connected to the internet and the preinstalled apps, like Netflix work. When I select "Install" it looks like it begins to install and displays a zero 0 , like it is beginning. However it stays like that for a moment, then goes back to app info page. Go to Solution. View solution in context. Step 1 Unplug the TV didn't fix it. I'm shocked that unplugging and replugging worked, but it did. Same issue while trying to install HBO Max, then tried Plex to confirm it wasn't a problem specific to the app and that didn't work either Sep 8, PM in response to vazandrew In response to vazandrew.
Have you ever been able to download apps or has this always occurred? Are you having any other issues with Apple TV? Are you able to stream content from iTunes? It sets on the title for the app you chose and just spins. Very strange. If you haven't already try force quitting the app double tap remotes home button then swipe up as well as a reboot to ATV and router.
Also try logging out and back into your Apple ID under settings - iTunes and app store. I appreciate your help. More Less. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. Most Samsung Smart devices have automatic updates enabled by default.
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